Privacy Policy

Dusky Rift Prestige Pty Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988.

1. Information We Collect

We collect personal information necessary to provide our luxury vehicle rental services, including personal details, driver's license details, payment information, booking details, communication records, vehicle usage data (GPS tracking for security), and website usage data through cookies.

2. How We Use Your Information

Your personal information is used to process and manage vehicle rental bookings, verify identity and driving credentials, process payments, provide customer support and concierge services, improve our services and website functionality, send booking confirmations, comply with legal obligations, and prevent fraud.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with service providers (payment processors, insurance companies), law enforcement when legally required, professional advisors, and with your consent for specific purposes. All third parties are contractually obligated to protect your information.

4. Data Security

We implement industry-standard security measures to protect your information including SSL encryption for data transmission, secure servers with restricted access, regular security audits, staff training on data protection, and secure document disposal procedures.

5. Your Rights

Under Australian privacy law, you have the right to access your personal information, request correction of inaccurate data, request deletion of your data (subject to legal requirements), opt-out of marketing communications, and lodge a complaint with the Office of the Australian Information Commissioner.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations (typically 7 years for financial records).

7. Contact Us

For privacy inquiries or to exercise your rights:

Privacy Officer
Dusky Rift Prestige Pty Ltd
Level 12, 680 George Street, Sydney NSW 2000
Email: [email protected]
Phone: +61 2 9876 5432